Once you have purchased an artwork, reasonable care is taken to ensure it arrives to you safely and in a timely manner.
Unframed works on canvas will typically be rolled in a tube, ready for framing.
Unframed works on paper will be either rolled, or packaged flat with cardboard.
Framed works will be packaged flat with bubble wrap and cardboard.
Timing for Ready-Made Works
Once you have completed your purchase online, your artwork will typically be packaged and shipped within 3-5 business days. Your artwork should arrive within 7-10 business days of purchase.
Timing for Custom Works
Timing for the creation of custom artworks is quoted on a case-by-case basis, depending on the level of detail and size of the artwork. Once created and dry (so as to be suitable for packaging and transport), your artwork will be packaged and shipped. You should allow approximately 4 – 5 weeks for receipt of your artwork. This accounts for a minimum of 3 – 4 weeks for acrylic paintings when making a custom artwork request, plus additional time for shipping.
Please contact the artist directly for urgent custom artwork enquiries.
All pricing includes delivery costs within Australia, excluding to remote locations.
An additional shipping / courier cost may apply for delivery to:
Remote locations within Australia
International delivery locations
If required, please contact the artist for a shipping quote. Shipping costs must be paid for in full prior to shipping and delivery of any artworks.
Deliveries and Tracking
Only the Artist’s shipping agent / courier can be used for deliveries. All deliveries are posted via courier with a tracking service, for receipt during business hours from Monday to Friday. Once your artwork has been packaged, you will receive a tracking number for your delivery by email.
Please note that deliveries can only be made to residential or commercial premises (not PO Boxes).
Signature on Receipt of Work
Someone is required to be present to sign for the receipt of the artwork. Deliveries cannot be redirected to a new address.
Removal of Packaging and Placement Inside
Please note that couriers provide door-to-door service, however this does not include carrying your artworks inside, the removal of packaging, or placement on your walls. Please take care unpacking your artwork to avoid damage.
For international purchases, additional shipping / courier costs may apply, particular for framed works. Please contact the artist for a shipping quote prior to purchase. Shipping costs must be paid for in full prior to securing an artwork for sale, and prior to the shipping and delivery of any artworks.